Frequently Asked Questions

We accept all major credit and debit cards (Visa, MasterCard, American Express), as well as payments via PayPal for a secure and fast transaction. All payments are processed through secure, encrypted gateways to ensure your financial information is protected. We also support Apple Pay and Google Pay for faster checkout on mobile devices. If you encounter any payment issues, please contact our support team and we'll help you complete your purchase.

Royalty-free means you can use our sounds in your commercial projects without paying ongoing royalties or licensing fees. Once you purchase a sound, you have the right to use it in your music productions, even for commercial releases, without additional payments. This includes using them in songs, albums, film scores, video games, podcasts, YouTube videos, and any other commercial or personal projects. You own the license to use the sounds, but you don't own the copyright to the sounds themselves - meaning you can't resell or redistribute the raw audio files.

Yes! Our royalty-free license allows you to use our sounds in commercial releases, including those distributed through record labels. You can use them in your tracks, albums, and any other commercial projects without restrictions. Whether you're signed to a major label, independent label, or self-releasing, our sounds are cleared for commercial use. The license covers streaming platforms (Spotify, Apple Music, etc.), physical releases, radio play, and all other distribution channels.

Crediting is not required, but it's always appreciated! While our license doesn't mandate attribution, we love seeing our sounds in action. If you'd like to credit us, you can mention 'Loops n'Grooves' in your liner notes, social media posts, or production credits. This helps other producers discover our sounds and supports our community.

A single loop purchase gives you one individual loop file, perfect for when you need just that specific sound. Bundles, on the other hand, contain multiple related sounds, MIDI files, and sometimes additional content like presets or drum kits. Bundles offer better value per sound and are ideal for producers looking to build a cohesive collection. Both single loops and bundles come with the same royalty-free license and can be used in commercial projects.

After completing your purchase, you'll receive an email confirmation with download links. You can also access all your purchased products at any time by logging into your account and visiting the 'My Downloads' section. Each product includes direct download links that are valid for unlimited downloads. If you don't receive the email, check your spam folder or log into your account to access your files immediately.

Yes! All our products are provided in universal formats (WAV for audio files, MIDI files for MIDI packs) that are compatible with all major DAWs including Ableton Live, FL Studio, Logic Pro, Pro Tools, Cubase, Studio One, Reaper, Bitwig, and more. WAV files work in any audio software, and MIDI files are universal across all DAWs. Simply drag and drop the files into your project - no conversion or special setup required.

You can download your purchased products unlimited times. Once you've made a purchase, the files are yours to keep and download as many times as you need from your account. This is perfect if you need to access your files from different devices, if you accidentally delete them, or if you want to keep backups. Your download links never expire, so you can access your purchases whenever you need them.

We provide all audio files in high-quality WAV format (44.1kHz, 16-bit or 24-bit depending on the product). MIDI packs come as standard MIDI files (.mid) that work in any DAW. Some bundles may also include additional formats like AIFF or MP3 previews. All files are professionally mastered and ready to use in your productions without any additional processing needed.

No, you cannot share, resell, or redistribute the raw audio files or MIDI files you've purchased. Each purchase is licensed for your personal or commercial use only. However, you can freely share the music you create using our sounds - that's the whole point! The license covers the music you make, not the original sound files themselves. If someone else wants to use our sounds, they need to purchase their own license.

Don't worry! If you've lost your download link or can't access your account, simply contact our support team at support@groovebox.com with your order number or the email address you used for purchase. We'll verify your purchase and provide you with new download links. We keep records of all purchases, so we can always help you regain access to your files.

All our audio files are provided in professional studio quality. Loops are typically 44.1kHz, 16-bit or 24-bit WAV files, ensuring pristine audio quality suitable for professional productions. Our sounds are recorded, mixed, and mastered by experienced audio engineers to meet industry standards. You'll get clean, punchy sounds that sit perfectly in your mixes without needing additional processing.

Absolutely! You're free to modify, edit, pitch-shift, time-stretch, chop, reverse, or process our sounds in any way you want. The license allows you to manipulate the sounds to fit your creative vision. You can layer them, add effects, change the tempo, or use them as building blocks for entirely new sounds. The only restriction is that you can't resell the raw, unmodified files.

Yes! Every loop in our catalog includes detailed metadata: the exact BPM (Beats Per Minute), the musical key, and often additional tags for genre and mood. This information is displayed on each product page and helps you find loops that match your project's tempo and key. You can also filter our catalog by BPM and key to quickly find compatible sounds.

The main restriction is that you cannot resell or redistribute the raw audio files themselves. Beyond that, you have complete creative freedom. You can use our sounds in commercial music, film scores, video games, podcasts, YouTube videos, advertisements, and any other project. You can modify them, combine them with other sounds, and use them in any genre or style of music. The sounds are yours to create with!